ROYAL ORCHID SHERATON BANGKOK

Royal Orchid Sheraton Bangkok - the award-winning hotel situated on the banks of the Chao Phya River. Here, the dining opportunities are endless, the service first-class superb, and every room has a commanding river view.
On the first floor, offering full recreational facilities; hi-tech equipment for exercise, aerobics class, massage room, table tennis, tennis court, driving range, 25 metre lab pool, childrens pool, terrace juice bar, garden pool & Jacuzzi, garden snack bar, walking track, jogging shuttle to Lumpini park, towels, robes and slippers, sauna, showers and changing room with lockers.

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Cancellation Policy

Please also view Frequently Asked Questions
No charge is made to your credit card until your booking is final, that is, when you submitted the payment either online or by fax and we e-mailed you the hotel voucher. In order to secure your room reservation you must complete and submit your credit card details via our Secure Online Credit Card Form or alternatively you may want to print it out and fax it to us duly completed and signed (Our fax no.: +66 (0)2 983 7381.).

If we receive your notification of cancellation or your booking amendment request prior 7 days preceding your check-in (not including Sundays) or unless stated otherwise, a one time administration fee of 5% based on your room rate (for the duration of your entire stay) shall be charged to your credit card.

If we receive your notification of cancellation or booking amendment request within 7 days preceding your check-in (not including Sundays) the cancellation fee varies with the hotel concerned. Unless otherwise stated, it is 5% of your room rate for the duration of your entire stay plus one night room charge will lived.

In case of No Show we will debit your credit card for the full amount of your booked stay, e.g.: No Refund Applies.

In case of cancellation or a booking amend request, please do contact us immediately via our online cancellation form below. Please use the same email address as in your original booking request, plus enter your ORDER ID for reference!

Please note that all cancellations or booking amendment requests MUST be submitted in writing (either by email, via our online form or by fax). Please be advised that we will not accept any cancellation or booking amendment requests by phone or without above described details.

Cancellations or booking amendment requests must show your ORDER ID and email address you originally used to make your booking. Cancellations are ONLY valid if you received an email from us confirming your cancellation. If you have submitted your cancellation and do not receive our confirmation of receipt by email do contact us IMMEDIATELY.

Cancellation Request Form
Name
Email
Order ID
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Royal Orchid Sheraton Bangkok